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FAQ

WHAT ARE YOUR BOX OFFICE HOURS?

Our Box Office is open every Friday from 12–5 PM and on event days, beginning when doors open.

I can’t find my ticket!

All purchased tickets can be found via email after you complete a purchase. They will arrive from our ticketing partner, Opendate. If you still don’t see it, we can look your order up using the purchaser’s name when you arrive for the event!

What is your refund/cancellation policy?

All sales are final and no refunds will be issued at any time for any reason including weather conditions and set time changes.

IS THERE SEATING AT TURNTABLE?

Yes! While generally the venue is general admission, we do offer limited seating as an upgrade to your GA ticket through our premium upgrades program. After you purchase a ticket to one of our shows you will be offered the ability to upgrade to premium seating. You can also reach out to info@turntableindy.com to receive assistance with upgrading your ticket.

WHERE SHOULD I PARK?

Paid parking is available in the parking lot behind The Vogue and Turntable off Carrollton Ave, adjacent to Turntable and The Vogue on Broad Ripple Ave, or across the street from Turntable and The Vogue on College Ave.

WHAT PaYMENT TYPES Do YOU ACCEPT?

The box office and bars accept Cash, VISA, Master Card, American Express and Discover. The merchandise counter varies from show to show.

WHAT DO I NEED FOR ENTRY?

Entry is strictly 18+ with two valid forms of ID. All guests and belongings are subject to search upon entry. The venue reserves the right to deny entry or remove any guest at any time, for any reason, without refund. Acceptable IDs include a current driver’s license, passport, or military ID. Expired or digital IDs are not accepted. All ticket sales are final, and refunds will not be issued for refusal of entry or ejection due to violation of venue policies or staff instructions.

HOW DO I TRANSFER A TICKET AND/OR ADD-ON?

1. Go to https://app.opendate.io/users/sign_in.
2. "Login" or "Create an Account" using the same email address that the tickets were originally sent to.
3. In "My Orders," select "Transfer Tickets" and then choose the ticket(s) and/or add-on(s) that need to be transferred.
4. Enter the recipient's details and click "Transfer Tickets" to complete the transfer.

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